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FanHub Store is a leading online retailer of fans and related products. Our goal is to provide our customers with a wide range of high-quality fans at affordable prices, along with outstanding customer service. By accessing or using our website, you agree to be bound by the following terms and conditions.
You may use our website for personal, non-commercial purposes only. You may not use our website for any illegal or unauthorized purpose, or in a manner that could damage, disable, or overburden the website or its network.
All orders are processed on a first-come, first-served basis. We reserve the right to limit the quantity of items ordered, and to refuse any order that appears to be placed by dealers, resellers, or distributors. We will make every effort to provide accurate information about our products, but we do not guarantee that the information is error-free.
We accept payment by all major credit cards, and PayPal. Your payment information is processed securely, and we do not store your credit card information on our servers.
All products are subject to availability. If an item is out of stock, we will notify you as soon as possible and offer you the option to wait for the item to become available, to select an alternative product, or to cancel your order.
We offer free shipping on all orders within the contiguous West Malaysia. Shipping times will vary depending on your location and the shipping method you select. We will provide you with a tracking number once your order has shipped.
If you are not satisfied with your purchase, you may return the item within 5 days of receipt for a full refund or exchange. Returns must be in new and unused condition, with all original packaging and accessories. We will process yourrefund or exchange as soon as possible after we receive your return.
All of our products come with a warranty. The length and terms of the warranty will vary depending on the product. If you have any issues with your product, please contact our customer service at contact@fanhubstore.com.